Shipping & Returns
The new collection will ship within 3 weeks of order placement.
REGULAR STOCK ITEMS
Our average lead time is 5 to 7 days for the order to ship. The shipping time will depend on the shipping option you choose.
Lead times for custom sizes or custom stone rings take about 4 to 6 weeks to ship. Please email firstname.lastname@example.org to inquire about specific timelines
14K GOLD & FINE JEWELRY
Please allow 3 to 4 weeks for 14k gold styles or fine jewelry styles that need to be resized before shipping.
BACKORDER / PRE-ORDER
Back ordered items usually come back into stock within 4 weeks. To request a preorder, please email email@example.com. We can take your order and ship the item as soon as it is restocked.
If for any reason the item doesn't work for you, we offer returns for store credit within 14 days of package delivery. We do not offer cash refunds. We do not accept returns on sale items or items purchased during sample/second sales. Email firstname.lastname@example.org to make arrangements.